FAQS

Once your Gift Card is shipped, you will receive an email with a tracking number, with which you may access the current shipping status of your gift card.

eGift Card: eGift Cards will be sent via email. Please see the "eGift Cards" section below for more information about eGift Cards. ​ Plastic Gift Card: You can choose our standard shipping free of charge, or for an additional fee you can choose to expedite your order. You can make your selection under the Shipping Method option. Depending on when your order is placed, it may take 1-2 business days to process your order.

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If your Gift Card has not been delivered, you can cancel your purchase by contacting CashStar Customer Support. Cancellation is subject to limitations.

No. There are no fees associated with Gift Cards. You will only be charged the face value of the Gift Card and shipping. eGift Cards are sent via email and incur no shipping charges.