FAQS
Fundraisers
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If you haven’t heard back within 7 business days, email us at fundraiser@rubios.com and we will check on your application. Be sure to check your email’s junk and spam folders, as well! Sometimes our emails end up there.
[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
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All promotion must be done ahead of time and not in our restaurant or on the premises to our regular customers.
**Note:** Violation of this rule may result in your fundraiser being canceled.
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Please do not make any edits to our fundraiser flyers. These are created by our team and must stay within our branding requirements. We are unable to add your organization’s logo to our flyers.
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Yes! Online and Rubio's mobile app orders may be counted towards your fundraiser. Supporters may place their orders through rubios.com or the Rubio’s mobile app and use the fundraiser code “DONATE” in the "coupon code" box during checkout. Remember, orders placed at a different date or location than your scheduled event will not count towards your fundraiser.
[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
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In order for a purchase to count towards your fundraiser, your supporters must either...
a) show your flyer to the cashier and scan the QR code at the register (before payment),
b) show a digital flyer on a smartphone or other mobile device and scan the QR code at the register (before payment),
c) use the fundraiser code “DONATE” to place an order through order.rubios.com, or
d) use the fundraiser code “DONATE” to place an order through the Rubio’s mobile app.
Remember, orders **placed** at a different date or location than your scheduled event will not count towards your fundraiser.
[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
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If you need to reschedule and have already submitted your fundraiser application, email us at fundraiser@rubios.com, and we will help you secure a new date. Please try to email us at least 2 days in advance of the scheduled fundraiser.
[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
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Your fundraiser QR code and online promo code will be valid only at the location of your scheduled fundraiser. Please choose the restaurant that is most centrally located for your supporters.
[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
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If you need to cancel and have already submitted your fundraiser application, email us at fundraiser@rubios.com, and we coordinate with the restaurant to cancel your fundraiser. Please try to email us at least 2 days in advance of the scheduled fundraiser. We hope you will plan another Rubio’s fundraiser soon.
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No problem, contact us at fundraiser@rubios.com.
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We appreciate your interest, but unfortunately, we may only partner with organizations that are registered with the IRS and can submit tax information for verification.
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Our checks expire 3 months after they are issued. If your check has expired, contact us at fundraiser@rubios.com.
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A federal tax ID number (also known as a TIN/EIN) is a nine-digit number assigned to an organization after registering themselves with the IRS. This number will always be nine digits (no letters or special characters) and is typically formatted like so: 12-3456789.
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We’ll send you an email with the amount you raised within 48 hours of your fundraiser. After that you will also be able to see the amount raised by logging into your fundraising account.
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If you want to host a fundraiser for the same organization, go to your fundraiser account dashboard at https://rubios.force4good.com.
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If you think your sales have been attributed incorrectly, please take some time to speak to your attendees. Ask if they provided the Rubio’s Team the flyer before the completion of their transaction and attended the event during the allotted time. If they answer “yes” to both questions, gather 3-5 receipts from your attendees and email fundraiser@rubios.com. A member of the Rubio’s Team will follow up to investigate further.
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No. Your fundraiser must generate a minimum of $150 in net sales in order for a donation to be made. Pre-tax sales from a Rubio's Fundraiser may only be applied with orders placed on the day and time the fundraiser is booked. Alcohol sales and gift card purchases are not included.
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Yes. If your restaurant is currently operating on modified hours, your fundraiser time may be affected. Please verify that the operating hours of your store have not been modified prior to your fundraiser. If hours have been modified, please notify all fundraiser attendees. We apologize for any inconvenience this may cause.
If you are concerned that modified hours will affect the outcome of your fundraiser, please contact Rubio's Guest Services at https://rubios.com/contact-us to reschedule.
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Unfortunately, no other rewards or coupons can be applied to the order. If you do not use the fundraiser coupon code at checkout, your order will not be applied towards the fundraiser.
Online Orders: Please ensure all guests placing online/app orders are doing so during the scheduled fundraiser date and time, and at the appropriate location. All supporters should enter the coupon code “DONATE” in the coupon/promo code field at checkout.
In Restaurant Orders: For in restaurant orders, your fundraiser attendees are responsible for showing the QR Code to our Cashier Team prior to the completion of the transaction. Codes cannot be added after payment has been processed. Our Team is not required to ask attendees if they are part of the fundraiser. Only the flyer provided by Rubio’s in your fundraiser dashboard will be accepted.
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Fundraiser flyers and social media images are automatically generated. If there is an issue with any of the information listed, please contact fundraiser@rubios.com. Image changes can be made in special cases (i.e., religious views), other change requests will be approved or denied at the discretion of the Rubio’s Team.
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A copy of your flyer or social media image can be downloaded by logging into your fundraiser account. You will see each of your fundraisers listed under “Upcoming Reservations.” Find the appropriate fundraiser and click on the flyer or social media image needed.
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You need Adobe Acrobat Reader—free from Adobe—on your computer to open the flyer in .pdf format. If you don’t have it, you can download it here: https://get.adobe.com/reader/. If you are still having trouble, please contact Rubio's Guest Services at https://rubios.com/contact-us.
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After submitting your application, confirmation emails and flyers should arrive within 5 business days. Be sure to check your spam folder. You can also check your fundraiser account to check the status of your application.
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After you’ve scheduled your Rubio’s fundraiser, maximize your event’s exposure to ensure a big turnout and an even bigger donation:
- Announce your Rubio’s fundraiser and include a copy of your flyer on your organization’s website, newsletter, or portal.
- Email the flyer to your students, friends, family, office, school, supporters, etc.
- Post the customized social media image on Facebook, Instagram, or Twitter. You can also create your own image if you’d prefer.
Once approved, we'll send you an email confirmation for your event. A copy of your custom fundraiser flyer and social media post can be downloaded directly from your fundraiser account dashboard.
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You may schedule one fundraiser every 30 days and may schedule up to 180 days in advance. Please note, all fundraisers must be submitted at least 14 days in advance.
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If your preferred date is blacked out, there may already be a fundraiser booked for that date, or the date has been blocked by the Rubio’s Team. If you are still having trouble, please email fundraiser@rubios.com.
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Browse from over 150 locations with our store locator to find the Rubio’s that works best for your organization.
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When you make your reservation online, the calendar will show available dates at your selected Rubio’s location. Fundraisers can be scheduled on most Wednesdays through Sundays.
If your preferred date is blacked out, there may already be a fundraiser booked for that date, or the date has been blocked by the Rubio’s Team. Rubio’s does not host fundraisers on Mondays, Tuesdays, or major/promotional holidays. All fundraiser applications must be submitted at least 14 days in advance.
**Please be advised:** Your fundraiser time may be subject to change after confirmation. Please verify that the location’s operating hours on the day of your event. Although rare, sometimes restaurants are required to limit their hours or turn off online ordering for the day.
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- Sign in or create a fundraiser account.
- Fill out the Rubio's Fundraiser application form online.
- Submit your organization’s Tax I.D or Employer Identification Number.
- Upload a completed and signed copy of your organization’s W-9.
- If your organization earns more than $600 in a calendar year, an IRS 1099 Miscellaneous Income Form will be sent to the address provided on the W-9 during the application process for tax reporting purposes.
- Fill out the Rubio’s Fundraiser application form online.
- You should receive a confirmation email within 5 business days after submitting your application. If you have not received a confirmation within that time, log in to your account to review the status of your fundraiser.
- Note: All fundraiser applications for non-501(c)3 organizations must be submitted at least 14 days in advance.
- Sign in or create a fundraiser account.
- Submit a valid 501(c)3 Tax I.D. or Employer Identification Number.
- Fill out the Rubio's Fundraiser application form online.
- You should receive a confirmation email within 3 business days after submitting your application. If you have not received a confirmation within that time, log into your account to review the status of your fundraiser.
Any non-profit organization is eligible to participate in our fundraiser program. Here are a few examples of organizations that have participated:
Schools, School Bands, Sports Teams, Booster Clubs, Boy/Girl Scouts, Camps, Cheerleading Squads, Religious Organizations, Little League Teams, Parent Teacher Organizations, Charitable Organizations, Sororities/Fraternities, Student Councils, Teams in Training and more!
Applying is easy. The first step is to confirm what type of non-profit organization you are. This will determine what information is needed to apply. 501(c)3 organizations are recognized by the government as tax exempt under section 501(c)3 of the Internal Revenue Code, therefore they are not taxed for any donations earned. Please note, there are many types of non-profit organizations that do not have this status. You can confirm your organization’s status on the IRS website: https://apps.irs.gov/app/eos/
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One day after your event, sales and donation results from your fundraising event will be available in your fundraiser account dashboard. You can view this information online by logging into your account at https://rubios.force4good.com.
A check will be issued to your organization within 4-6 weeks of your event. If it has been more than 6 weeks since your event, and you still have not received a check, please email fundraiser@rubios.com.
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Yes. Your fundraiser must generate a minimum of $150 in net sales in order for a donation to be made. Pre-tax sales from a Rubio's Fundraiser may only be applied with orders placed on the day and time the fundraiser is booked. Alcohol sales and gift card purchases are not included.
30% of all pre-tax sales brought in by your fundraiser will be donated directly to your organization.