FAQS
Redeem Points & Rewards
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You can share your unique invite code with friends by selecting “Refer a Friend” from the menu in the upper-left corner of the app. Then click “Invite Friends” or you’re your code to send via text, email or social media. For every friend that joins and makes their first Rewards purchase, you’ll get a $5 off reward.
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Absolutely! We send our birthday rewards 5 days before your birthday, as shown in your Rewards profile. If you didn’t receive your birthday gift 5 days before, please check that your birthday is in your profile (you can add it to your profile if it’s missing) and check your spam or junk folders.
No, if you are redeeming a reward and adding an additional purchase, you will automatically earn points for that purchase.
No, you are only able to redeem one reward every 30 minutes. Rewards cannot be combined with any other offers or discounts.
In addition to your points, we’ll also send surprise Rewards and offers your way; expiration dates may vary. Please check the expiration date of every reward and offer to make sure you can enjoy it before it expires.
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On the App
- Place your order as usual. Please be sure to add the free menu item to your order before applying the reward.
- When you go to the “Checkout” screen, find the Reward you’d like to use under “Rewards Available” and hit “Redeem“.
- Log in to your account and place your order as usual. Please be sure to add the free menu item to your order before applying the reward.
- On the checkout page you will see your available Rubio’s Rewards under “Apply Rewards.”
- Select the reward you’d like to use and continue to place your order.
- Go to the My Rewards section of the app from the home screen or the app menu in the upper left to view your available rewards.
- To redeem points, find the reward you’d like to redeem in the “Rewards” section at the bottom of the screen and hit “Scan In-Restaurant.”
- To redeem an offer that’s already in your account, find the offer you’d like to redeem and select “Scan In-Restaurant”. Then scan the QR code at the register.
